A written guarantee matters because the result matters
International patients need explicit coverage terms only because they are making a higher-trust decision from abroad in the first place.
Patient Guarantee
Treatment guarantees and how they are explained
Guarantee terms are confirmed in writing before discharge. This page outlines the usual structure, the common exclusions, and how return-visit review is handled.
Written treatment recordCommon exclusions explainedReturn-visit process outlined
Why This Matters Abroad
Guarantees matter most when patients are flying in
A local patient can return easily for a check or adjustment. International patients need clearer written protection because distance turns uncertainty into a much bigger decision risk.
- Written coverage terms before you commit to treatment
- A defined remote assessment path if something needs review after you return home
- A clearer distinction between what is clinically covered and what remains a travel cost
Our Guarantee Philosophy
When you travel for treatment, written terms matter more because distance makes follow-up harder. The goal of this page is to explain how coverage is documented and where the limits usually sit.
Final wording is confirmed in your treatment plan and discharge paperwork rather than inferred from a headline alone.
Implant guarantee terms
Implant terms are documented brand by brand in your written treatment paperwork. In practice, coverage is focused on the implant fixture itself and on clinically confirmed integration or material failures.
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Straumann (Swiss)
Written terms
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Nobel Biocare (Swiss)
Written terms
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Root (Swiss)
Written terms
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Intra-Lock (USA)
Written terms
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Hiossen (USA)
Written terms
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Osstem (Korea)
Written terms
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MGM (Germany)
Written terms
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Opus (Domestic)
Written terms
What's covered:
- ✓ Clinically confirmed integration failure where written terms apply
- ✓ Structural fracture of the implant fixture
- ✓ Confirmed material or manufacturing defect
- ✓ Review of the appropriate next step under the documented terms
Prosthetic and veneer guarantee terms
Crowns, bridges, veneers, and prosthetic restorations are documented with written terms that depend on the restoration type, case conditions, and aftercare compliance.
Treatments commonly documented with written terms
Always confirm the final wording in your treatment paperwork
Zirconia CrownWritten terms
Zirconia Crown (Ivoclar)Written terms
Zirconia Crown (Amann Girrbach)Written terms
Porcelain-Fused-to-Metal CrownWritten terms
Ceramic Laminate VeneerWritten terms
Composite Laminate VeneerWritten terms
Implant-Supported Fixed Bridge (Zirconia)Written terms
Full Acrylic DentureWritten terms
Precision Attachment DentureWritten terms
Implant-Supported Removable DentureWritten terms
Deflex Flexible DentureWritten terms
What's covered:
- ✓ Fracture or cracking where the written terms apply
- ✓ Debonding or structural failure after clinical review
- ✓ Material defects confirmed by the treating team
- ✓ Review of repair, remake, or replacement options under the documented terms
What's Not Covered
Transparency is part of trust. These situations fall outside the guarantee:
- ✗ Damage caused by external trauma (accidents, falls, sports injuries)
- ✗ Complications directly caused by uncontrolled systemic conditions (e.g. unmanaged diabetes) if not disclosed before treatment
- ✗ Neglect of oral hygiene or failure to follow post-treatment care instructions
- ✗ Modifications, repairs, or adjustments made by another dentist without our prior written approval
- ✗ Failure to attend recommended follow-up appointments
- ✗ Normal wear and tear beyond the guarantee period
- ✗ Travel, accommodation, and incidental costs related to a return visit
How to Use Your Guarantee
Even from abroad, the process is straightforward:
1
Contact Us
WhatsApp, email, or phone. Share your symptoms and photos of the affected area.
2
Remote Assessment
We review the issue remotely first and explain whether more records or an in-clinic visit are needed.
3
Plan Your Return
If an in-clinic visit is needed, we coordinate scheduling and partner hotel arrangements.
4
Treatment Under Written Terms
Any covered repair, remake, or replacement is handled according to the written treatment documentation.
Your guarantee starts with a proper diagnosis
Send us your panoramic X-ray or CBCT scan. We'll review your case, explain your options, and confirm what's covered — before you book a flight.
Frequently Asked Questions
Do dental implants come with a warranty in Turkey?
Implant guarantee terms are explained in your written treatment documentation. Coverage is centred on the implant fixture and confirmed material or integration failures after clinical review.
What happens if my implant fails after I return home?
Contact us via WhatsApp or email with your symptoms and photos. We review the case remotely first and explain whether further imaging, local assessment, or a return visit is needed under the written terms of your treatment.
How long is the warranty on dental crowns and veneers?
Coverage for crowns, veneers, and prosthetic work is documented in writing as part of your treatment paperwork. The exact term depends on the type of restoration and the circumstances of the case.
Is composite bonding guaranteed?
Composite bonding terms are explained in writing before discharge. Because wear patterns, bite forces, and aftercare vary from case to case, those terms should be reviewed in the treatment documentation rather than assumed from a general page.
Does the guarantee cover my travel costs if I need to return?
The guarantee covers the clinical procedure and materials. Travel and accommodation costs are the patient's responsibility, though we offer coordination support and partner hotel rates for return visits.
What voids the guarantee?
The guarantee may be voided by external trauma (accidents, sports injuries), neglect of oral hygiene, failure to attend recommended follow-ups, or unauthorized modifications by another dentist without prior consultation with our team.
Do I receive a written guarantee document?
Yes. Every patient receives a written guarantee certificate at discharge, specifying the treatments performed, materials used, guarantee duration, and claim procedure.